Data protection policy

INTRODUCTION

Our Ozalys.com Website places great importance on the protection of personal data.
We only collect, process and use personal data if it is required to use our services.

Therefore, all the data that we collect and store is processed and used only for the purpose of being able to manage your orders and payment, ensure you can access our offers on our Website and ensure our customer follow-up.

Payment information is also processed in order to complete payment and also to combat fraud. In the event of fraudulent use of a payment method, the details related to the order associated with this unpaid amount may be recorded in a payment incident file. Irregular or abnormal use may also be the subject of specific processing.
The information collected during your use of our Website and the use that is made of it is illustrated below. We will not use or transmit the data outside the scope indicated above.

 

ARTICLE 1 - GENERAL

The Service is subject to French Law. This entails compliance with French law regarding the protection of personal data.
Personal information is only gathered on the condition that it is provided on a voluntary basis.
By using the Service, you acknowledge that you have read and accepted the terms and conditions set out in this policy, as well as the purposes and methods of treatment that it involves. In particular, by filling out the templates and/or forms on the Website with your personal data and validating it, you accept the use of this data within the limits as set out in this policy.

 

ARTICLE 2 – DATA CONTROLLER

We are the data controller for the data gathered and processed as part of the Service.

 

ARTICLE 3 - DATA AND PURPOSES

3.1 Data processed
.Personal data is information that could reveal your personal identity.
By using the Service, you consent to us gathering the following personal information during this visit, and processing, in accordance with the methods and principles described below:

  • Your name, family name and date of birth, and any information required to identify you;
  • Your postal address, your landline and mobile phone numbers, your e-mail address and any information of this kind required or useful for the carrying out and follow-up of the order (including delivery, after-sales service, etc.);
  • The bank details required for making payment for your order, in particular your credit card number and its expiry date;
  • Your domain, and your IP address, which are detected automatically;
  • Information regarding use of the Service (including pages viewed);
  • The history of your orders on our Website;
  • In general, any information provided voluntarily, for example when using the Website or placing an order on the Website.

 

ARTICLE 4 – USE OF COOKIES

This Website uses cookies. Cookies are small information files that are automatically saved on your computer when you visit this Website.
They are intended to simplify access to the Website, to enable certain features and to optimise your navigation and your experience on the Website. They can also be used to customise the presentation of the Website for each visitor.
No software is installed on your computer via cookies and they do not contain viruses and will not damage your computer in any way.

 

ARTICLE 5 - SECURITY AND CONFIDENTIALITY

5.1 Confidentiality

All of your data is treated confidentially, in compliance with data protection provisions.
Your data will not be passed on to any third party without your consent, with the exception of our data processors who are carefully and rigorously selected to perform this Service. These data processors will only act on our instructions and on our behalf. They will implement the necessary security and confidentiality measures when processing your data and will comply with this policy.
We do not pass on any of your data to third parties for advertising purposes and do not sell on your details in any way.
We reserve the right to disclose personal information at the request of a legal authority or if we believe in good faith that such disclosure is required:

  • To comply with any applicable law or regulation;
  • To protect or defend the rights or goods sold on the Website, the Website or users thereof;
  • If compelling circumstances justify it, to protect the personal safety of users of the Service, the Website or the public.

5.2 Security
We are committed to maximum security when you use the Website. We implement technical and organisational security measures, with the aim of protecting your data that we process from being accidentally or deliberately manipulated, lost, destroyed or accessed by unauthorised persons.
All the data you transmit on the Website is protected by the Secure Socket Layer (SSL) certificate.

 

ARTICLE 6 - RETENTION PERIOD

Your personal data that we process as part of the Service is retained for the period strictly necessary to allow us to manage our commercial relationship.

 

ARTICLE 7 - YOUR RIGHTS

You have the right to access your personal data and the right to modify it. You can send your requests to access, modify or objecti by contacting us via the contact form.
You can request that erroneous, inaccurate or incomplete data be rectified.
In addition, any e-mails or newsletters that may be sent to you will indicate a link that you can click on in order to stop receiving promotional information from us.